LTC Jeffrey Carson Instructor USMA Deputy Director for Human Resources Superintendent's Staff Jeffrey.carson [at] westpoint.edu About Education Jeff serves as the Deputy Director of Human Resources at West Point Military Academy - Reserves (2019-Present). He has also served as an Instructor in the Behavior Science and Leadership Department (2018-2019). Jeff worked at the U.S. Department of State from 2010-2018 and currently works as the Director of Human Resource Operations at Blue Cross and Blue Shield. Lp.D. - Northeastern University